FREQUENTLY ASKED QUESTIONS
HOW DO I GET CONFIRMATION OF MY ORDER?
Once the order is complete, you will receive a summary email containing the identification number. If it is unsuccessful, you will receive a second email informing you that the order has not been confirmed and will not be shipped.
HOW MANY ITEMS CAN I BUY?
You can purchase only two pieces per color and size, and a maximum of ten different items per order.
DO I NEED TO CREATE AN ACCOUNT TO ORDER?
No, before accessing the checkout page you can decide whether to make the purchase by registering or not.
HOW LONG DO I HAVE TO RETURN AN ITEM?
You can return any product purchased on www.dennyrose.it within 14 working days from the delivery date of your order. For returns exceeding this deadline, please contact our customer service.
CAN I PLACE A PHONE ORDER?
Of course, our staff is at your complete disposal to guide you through the ordering process.
CAN I PAY CASH ON DELIVERY?
Except in particular cases, cash on delivery is always possible for all orders shipped within Italy and for amounts under €120. Above this threshold, you can pay for your order with a credit card, debit card (Bancomat), or a top-up card like Postepay.