Privacy Policy

Updated on September 13, 2026

Articles 13 and 14 of Regulation 2016/679/EU (hereinafter also "GDPR")

DENNY ROSE SRL (hereinafter also "DENNY ROSE") is committed to respecting and protecting your privacy and wants you to feel safe both when simply browsing the site and if you decide to register by providing us with your personal data to use the services made available to its Users and/or Customers. On this page, DENNY ROSE intends to provide some information on the processing of personal data relating to users who visit or consult the website accessible electronically from the address www.dennyrose.it (the "Site"). The information is provided only for the DENNY ROSE website and not for other websites that may be consulted by the user via links (for which reference should be made to their respective privacy policies/statements). The reproduction or use of pages, materials and information contained within the Site, by any means and on any medium, is not permitted without the prior written consent of DENNY ROSE. Copying and/or printing for exclusively personal and non-commercial use is permitted (for requests and clarifications, contact DENNY ROSE at the addresses indicated below). Other uses of the content, services and information on this site are not permitted.

With regard to the content offered and the information provided, DENNY ROSE will ensure that the content of the Site is reasonably updated and revised, without offering any guarantee on the adequacy, accuracy or completeness of the information provided, explicitly declining any responsibility for any errors or omissions in the information provided on the Site.

Origin - Browsing Data

DENNY ROSE informs you that the personal data you provide and acquire during your request for information and/or contact, website registration and use of services via smartphone or any other tool used to access the Internet, as well as the data necessary for the provision of such services, including navigation data and data used for the eventual purchase of products and services offered by DENNY ROSE, but also the so-called "navigation" data of the site by Users, will be processed in compliance with applicable law. The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of the Internet. This information is not collected to be associated with identified data subjects, but by its very nature could, through processing and association with data held by third parties, allow the identification of browsing users.

This category of data includes "IP addresses" or domain names of the computers used by users who connect to the site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the web server, the size of the file obtained in response, the numerical code indicating the status of the response given by the web server (successful, error, etc.) and other parameters relating to the operating system and the user's computer environment. This data is used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check the correct functioning of the DENNY ROSE website. It should be noted that the aforementioned data could be used to ascertain responsibility in the event of cybercrimes against the DENNY ROSE site or other sites connected or linked to it: except for this eventuality, at present, web contact data does not persist for more than a few days.

Source - User-provided data

DENNY ROSE collects, stores, and processes your personal data for the purpose of providing the products and services offered on the Website, or for legal obligations. In relation to certain specific Services, Products, Promotions, etc., DENNY ROSE may also process your data for commercial purposes. In such cases, specific, separate, optional, and always revocable consent will be requested, using the methods and contact details indicated below.

The optional, explicit, and voluntary sending of emails to the addresses indicated in the dedicated section of the Website, as well as the completion of questionnaires (e.g. forms), communication via chat, push notifications via APP, social networks, call centers, etc., entails the subsequent acquisition of some of your personal data, including those collected through the use of Apps and related services, necessary to respond to requests. We also inform you that when using a mobile connection to access digital content and services offered directly by DENNY ROSE or by our Partners, it may be necessary to transfer your personal data to these third parties. Please note that you may access the Website or connect to areas where you may be able to post information using blogs or bulletin boards, communicate with others, for example from the DENNY ROSE page on Facebook®, LinkedIn®, Youtube®, and other social networking sites, review products and offers, and post comments or content.

Before interacting with these areas, we invite you to carefully read the General Terms of Use, bearing in mind that, in certain circumstances, the information posted can be viewed by anyone with internet access, and all information you include in your posts can be read, collected, and used by third parties.

Purpose and legal basis for the processing

Data is processed for the following purposes:

 

  • 1) strictly connected and necessary for registration on the www.dennyrose.it website, for services and/or Apps developed or made available by DENNY ROSE, for the use of related information services, for managing contact or information requests, for purchasing products and services offered through the DENNY ROSE website;
  • 2) for ancillary activities related to managing User/Customer requests and sending a response, which may include the transmission of promotional material; for finalizing the purchase order for products and services offered, including aspects related to credit card payment, shipping management, any exercise of the right of withdrawal provided for distance purchases, updates on the availability of temporarily unavailable products and services;
  • 3) related to fulfilling obligations under community and national regulations, protecting public order, and investigating and prosecuting crimes;
  • 4) direct marketing, i.e., sending advertising material, direct sales, conducting market research, or commercial communication of products and/or services offered by DENNY ROSE; this activity may also concern products and services of DENNY ROSE Group companies and be carried out by sending advertising/information/promotional material and/or invitations to participate in initiatives, events, and offers aimed at rewarding users/customers, carried out by "traditional" means (e.g., paper mail and/or calls from an operator), or by "automated" contact systems (e.g., SMS and/or MMS, telephone calls without operator intervention, e-mail, fax, interactive applications), pursuant to Art. 130 paras. 1 and 2 of Legislative Decree 196/03 and subsequent amendments;

The provision of data for the purposes referred to in points 1), 2), and 3), connected to a pre-contractual and/or contractual phase or functional to a user request or provided for by a specific regulatory provision, is mandatory, and, in its absence, it will not be possible to receive the information and access the services eventually requested; with regard to point 4) of this Information Notice, the consent to data processing by the user/customer is instead free and optional and always revocable without consequences on the usability of the products and services, except for the impossibility for DENNY ROSE to keep users/customers updated on new initiatives or on particular promotions or advantages that may be available.

DENNY ROSE may send commercial communications relating to products and/or services similar to those already provided, pursuant to Directive 2002/58/EU, using the email addresses, or paper addresses, you provided on such occasions, which you may object to using the methods and contacts specified below.

Methods, logic of processing, retention periods, and security measures

The processing is also carried out with the aid of electronic or automated means and is performed by DENNY ROSE and/or by third parties that DENNY ROSE may use to store, manage, and transmit the data itself. Data processing will be carried out using organizational and processing logic for your personal data, including data related to logs originating from access to and use of services made available via the web, and products and services enjoyed, correlated to the purposes indicated above and, in any case, in such a way as to guarantee the security and confidentiality of the data. The personal data processed will be stored for the times provided by the applicable legislation.

Information relating to the details of your purchases will be stored by DENNY ROSE for 24 months, starting from the date of collection, in order to send you offers and promotions (marketing activities), and for only 12 months in order to analyze your purchasing behavior.

Also regarding data security, in the sections of the website prepared for particular services, where personal data is requested from the browsing user, the data is encrypted using a security technology called Secure Sockets Layer, abbreviated as SSL. SSL technology encrypts information before it is exchanged via the Internet between the user's computer and DENNY ROSE's central systems, making it incomprehensible to unauthorized parties and thereby guaranteeing the confidentiality of the transmitted information.

Furthermore, transactions made using electronic payment instruments are carried out directly using the platform of the Payment Service Provider (PSP), and DENNY ROSE retains only the minimum set of information necessary to manage any disputes. Precisely with reference to aspects of personal data protection, the user/customer is invited, pursuant to Art. 33 of the GDPR, to report to DENNY ROSE any circumstances or events from which a potential "personal data breach" (data breach) may arise, in order to allow an immediate evaluation and the adoption of any actions aimed at countering such an event by sending a communication to cs@dennyrose.it or by contacting Customer Service. The measures adopted by DENNY ROSE do not exempt the Customer from paying the necessary attention to the use, where required, of passwords/PINs of adequate complexity, which must be updated periodically, especially if they fear they have been violated/known by third parties, as well as carefully storing and making them inaccessible to third parties, in order to avoid improper and unauthorized uses.

Cookies

A cookie is a small text file sent to your browser and, if applicable, saved on your computer (or alternatively on your smartphone/tablet or any other device used to access the internet); this usually happens every time you visit a website. DENNY ROSE uses cookies for various purposes, in order to offer you a fast and secure digital experience, for example, by allowing you to maintain an active connection to the protected area while browsing the website pages.

The cookies stored on your device cannot be used to retrieve any data from your hard drive, transmit computer viruses, or identify and use your email address. Each cookie is unique in relation to the browser and device you use to access the Website or use the DENNY ROSE App. Generally, the purpose of cookies is to improve the functioning of the website and the user's experience when using it, although cookies can also be used to send advertising messages (as specified below). For more information on what cookies are and how they work, you can visit the "All about cookies" website http://www.allaboutcookies.org.

Communication and data transfer scopes

For the purposes indicated above, DENNY ROSE may communicate and have user/customer personal data processed, both in Italy and abroad, by third parties with whom we have relationships, where these third parties provide services at our request. We will provide these third parties only with the information necessary to perform the requested services, taking all measures to protect your personal data. Data may be transferred outside the European Economic Area if this is necessary for the management of your contractual relationship. In this case, recipients of the data will be subject to protection and security obligations equivalent to those guaranteed by the Data Controller.

In the case of using services offered directly by Partners, we will only provide the data strictly necessary for their performance. In any case, only the data necessary to achieve the intended purposes will be communicated, and, where required, the guarantees applicable to data transfers to third countries will be applied. We may also disclose personal data to our commercial service providers for marketing reasons, who will be appointed as external data processors for this purpose. Furthermore, personal data may be communicated to competent public bodies and authorities for the purpose of fulfilling legal obligations or for ascertaining responsibility in the event of cybercrimes against the website, as well as communicated to, or stored with, third parties (as processors or, in the case of electronic communication service providers, as independent data controllers), who provide IT and telematic services (e.g., hosting services, website management and development) and which DENNY ROSE uses for the performance of tasks and activities, including technical and organizational, instrumental to the functioning of the website. The entities belonging to the categories listed above operate as distinct Data Controllers or as Data Processors appointed by DENNY ROSE.

Personal data may also be known by DENNY ROSE employees/consultants who are specifically instructed and appointed as Data Processors.

The categories of recipients to whom the data may be communicated are available by contacting DENNY ROSE at the addresses provided below.

Report with Shopify

The Services are supported by Shopify, which collects and processes personal data related to your access and use of the Services to offer and improve the Services for you. In order to offer and improve the Services for you, the data you submit to the Services will be transmitted to and shared with Shopify and third parties who may reside in countries other than your own. In addition, to help you protect, grow, and improve your business, we use certain advanced Shopify features that incorporate data and information received from you through your interactions with our store, as well as with other merchants and Shopify. To provide these advanced features, Shopify may use personal data collected from your interactions with our store, as well as with other merchants and Shopify itself. In such circumstances, Shopify is responsible for the processing of your personal data, including responding to your requests to exercise your rights relating to the use of your personal data for these purposes. For more information about how Shopify uses your personal data and the rights you may have, you can consult the Shopify Consumer Privacy Policy. Depending on where you reside, you may exercise certain rights related to your personal data here: Shopify Privacy Portal Link.

Data processing in payment management

Payment management services allow the www.dennyrose.it website to process payments via credit card, bank transfer, or other instruments. The data used for payment are acquired directly by the requested payment service provider. Some of these services may also allow for the scheduled sending of messages to the User, such as emails containing invoices or payment notifications. Below are the main payment service providers active on www.dennyrose.it and their data processing methods:

PayPal (PayPal, Inc.)
PayPal is a payment service provided by PayPal, Inc.
Personal Data collected: Various types of Data as specified by the service's privacy policy.
Place of processing: Europe – Privacy Policy

Stripe (Stripe Inc.)
Stripe is a payment service provided by Stripe, Inc.
Personal Data collected: Various types of Data as specified by the service's privacy policy.
Place of processing: Europe – Privacy Policy

Klarna (Klarna Bank AB.)
Klarna is a payment service provided by Klarna Bank AB.
Personal Data collected: Various types of Data as specified by the service's privacy policy.
Place of processing: Europe – Privacy Policy

Data subjects' rights

You may, at any time, exercise your statutory rights, including the right:

 

  • a) to access your personal data, obtaining evidence of the purposes pursued by the Data Controller, the categories of data involved, the recipients to whom the data may be communicated, the applicable retention period, and the existence of automated decision-making processes;
  • b) to obtain without undue delay the rectification of inaccurate personal data concerning you;
  • c) to obtain, where applicable, the erasure of your data;
  • d) to obtain the restriction of processing or to object to it, where possible;
  • e) to request data portability for the data you have provided to DENNY ROSE, meaning to receive them in a structured, commonly used, and machine-readable format, including for transmitting such data to another controller, within the limits and constraints set forth in Article 20 of the GDPR;

 

Furthermore, you may lodge a complaint with the Italian Data Protection Authority pursuant to Article 77 of the GDPR. For the processing activities referred to in point 4) of the purposes, the Customer may always withdraw consent and exercise the right to object to direct marketing (in "traditional" and "automated" forms). Unless otherwise indicated, the objection will refer to both traditional and automated communications.

Data Controller

The Data Controller is DENNY ROSE SRL, with registered office in Via Nobel, 5, 41012 Carpi (MO), Italy, VAT number 02666230368.

The above-mentioned rights can be exercised upon request by the Data Subject using the methods made known by Customer Service or on the Company's website, or by using the following contact information: privacy@dennyrose.it

The use of the Website, including those intended for tablets and/or smartphones, by the Customer and/or User implies full knowledge and acceptance of the content and any information included in this version of the policy published by DENNY ROSE at the time the site is accessed. DENNY ROSE informs that this policy may be amended without prior notice and therefore recommends periodic review.

The Data Controller
DENNY ROSE SRL
This privacy policy was updated on 13/09/2026

Data Protection Officer

The Data Protection Officer (“DPO”) appointed by the Controller pursuant to Art. 37 et seq. of the GDPR is Mr. Corradini Massimo. The Data Protection Officer (“DPO”) appointed by the Controller pursuant to Art. 37 of EU Regulation 2016/679-GDPR can be contacted by sending an email to: privacy@dennyrose.it

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